Current status

All systems operational
MCAlagaesia - Minecraft - HETMCALMC01
Operational
MCAlagaesia - MySQL - HETMCALSQL01
Operational
MCAlagaesia - Web - HETMCALWEB01
Operational
Arcaena - Authentication - HETARCLAUTH01
Operational
Arcaena - Minecraft - HETARCLMC01
Operational
Arcaena - MySQL - HETARCLSQL01
Operational
Arcaena - Web - HETARCLWEB01
Operational
Brisin.gr - Firewall - HETMCALFIREWALL01
Operational

Past incidents

Server Delivered

The replacement OVH server has been made available to us as of around 6:00 AM Saturday morning (GMT+11). The following steps are installing and configuring the hypervisor so we can restore each virtual machine from our backup. The environment will then need to be verified and updated, as we've been offline for a while, before opening back up to the public. The estimated duration at this point is a few days.

IP Addresses transferred to GRA-1

Existing service IP addresses for MCAlagaesia services have been transferred to the new datacentre GRA-1 in Gravelines, France. This indicates that the resumption of backend services may be within the next few days, with players being able to log in shortly after that.

Update + Physical server update

OVH are providing a new server for us to host on in another datacentre. ETA ~10 days, more updates to follow

Update + Offsite backups are functional

The most recent backup of the MCAlagaesia environment has been tested and verified to work correctly. We are now waiting on communication from OVH as to the status of a new server, which could be up to a week, given the volume of support requests they are receiving.

Fire in OVH Datacentre SBG2

Fire has destroyed the datacentre (SBG2) in which MCAlagaesia is hosted. We don't have any information about when network services will be restored. We have backups and only minimal data (from the last 18 hours or so) was lost. More to follow as updates arise. Read more: https://cybernews.com/news/fire-destroyed-ovh-data-centre-in-strasbourg/